Our VantagePoint team is comprised of industry experts, with vast healthcare experience in areas as diverse as executive management, operations, finance, clinical services and compliance. We apply our extensive knowledge of healthcare market forces and organizational dynamics to achieve unparalleled, measurable and quantifiable results for our clients.

Our Values

Who we are personally and professionally makes all the difference for our company and the clients we serve. The core values we, at  VantagePoint, hold in the highest regard include:

  • Integrity, honesty, and trust

  • Collaborative open communication and respect

  • Initiative and accountability

Our Mission

We strive to provide our healthcare clients with the experience, expertise, and business solutions they need to effectively manage short-and long-term projects, improve operational and financial performance, respond to market change, and grow. Our dedicated consultants examine the unique needs of every project; develop creative, tailored strategies, and treat every client as if they were our only client.

We are certified compliance officers, legal nurses, MBAs, certified coders and trainers, certified public accountants, credentialing professionals, nursing and dental professionals, medical technologists, certified medical practice executives, and information technology specialists.

Our Principals


Helen Hadley | Founder & CEO

Helen Hadley is Founder and CEO of VantagePoint. She has more than 35 years experience in the healthcare industry and has been the driving force behind VantagePoint’s vision. Ms. Hadley built the company by embracing her personal philosophy of hiring the best of the best to help VantagePoint’s clients succeed and grow. Ms. Hadley began her career in Practice Administration and she was employed in private practice, hospitals, and practice management companies prior to founding VantagePoint in 1994. She also grew and sold other healthcare services companies during her career.

Ms. Hadley continues to be actively involved with clients by directing multiple consultants and projects in a variety of healthcare organizations. As a member of her talented team, Ms. Hadley helps clients with strategic planning, developing best practices, and incorporating patient-centered care into the business of medicine.

She has made presentations on various healthcare management topics throughout the United States and has been published in management journals.

Ms. Hadley is a graduate of Johnson & Wales University, serves on multiple boards, and is an advisor to other healthcare companies.


Susan Prior | President & COO

Susan Prior, CHC, is President & Chief Operating Officer of VantagePoint. She is responsible for VantagePoint’s daily operations and for developing growth strategies.

Over her twenty year career, Ms. Prior has served as a Director for a nationally recognized chain of nutrition centers and in executive positions in various academic hospital systems, medical practices, and practice management companies.

Ms. Prior’s diverse background positions her to assist clients with strategic planning, negotiating contracts, establishing business analytics, and improving operations. She works with a variety of clients including private practices, integrated health systems, ASCs, LTACs, and IDTFs. Her focus has been with hospital-based physician groups and the challenges they face from operational, reimbursement, and regulatory perspectives. This work led her to become certified in healthcare compliance.

Ms. Prior graduated from the University of Connecticut. She currently serves on the Board of the Connecticut chapter of the Health Financial Management Association and the Board of the American College of Healthcare Executives.